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The Ricoh story: #transformation through continuous adaptation


Since its beginning, Ricoh has demonstrated a power to create and transform. In 1936, the company’s founder, Kiyoshi Ichimura, nurtured a unique collection of experts who dared to imagine a different world in which critical business information could be copied precisely and shared instantly. In the fifties, this was a concept barely imagined by business leaders. But it was an idea that led Ricoh to the very forefront of workplace transformation, using technology and services to unlock potential.

A Rich History
Ricoh’s persistent technology development made the duplication of office documents easy, enabling the company to focus on providing user-friendly business machines for information sharing. Between 1967 and 1980, Ricoh introduced peripheral equipment to automate systems and improve everyday operations with its post-processing devices for sorting, creasing, punching, sealing and binding documentation.

Ricoh began life as a manufacturer of sensitised paper but quickly moved into the optical imaging market, becoming Japan’s first mass-production manufacturer of cameras in 1957. It was this technology that led Ricoh to developing the first photocopiers in 1960. In 1971, Ricoh pioneered the mass introduction of computing technology into the workplace with the first office computer, over twenty years before PCs became a mainstay of office life. Then in 1973, at a time when the Telex machine was still considered revolutionary, Ricoh imagined the potential of satellite communications and launched the world’s first high-speed facsimile machine.

Always imagining new possibilities, Ricoh was a step ahead of the huge workplace and technology shifts of the 1980s. Ricoh was confident that the future of the workplace was digital. The company set about re-engineering itself to focus on the technology that would support this vision. Ricoh introduced optical character recognition in 1985, a technology that is now helping businesses streamline their document processes by speeding up scanning, creating more resilient, streamlined and profitable businesses. Ricoh’s ability to optimise critical document processes helps to protect customers from business disruptions, through secure digital storage and management of information.

Thinking About Tomorrow, Everyday

fully spherical camera lets you take 360-degree panorama photos in just ONE shot

Ricoh Theta Camera

At the heart of Ricoh’s constant innovation are its R&D teams, working with customers to deliver new solutions to unlock business potential and meet the challenges of tomorrow. This unique recipe for workplace optimisation combines Ricoh’s Office Solutions, Managed Document Services, Production Printing and IT Services, delivering a truly integrated approach to the business challenges of the future.

Ricoh also gives organisations the freedom to operate, by helping them to meet the challenges posed by growing volumes of digital and physical information. The company’s technology and consultancy is already helping many businesses across the globe receive, store, search, index, digitise and extract monetary value from critical information, unlocking the power of ‘Big Data’ by making it easier to manage and understand. It is this topic and the issues surrounding it that formed the company’s recent research report conducted by Coleman Parkes, examining the next big questions in the Big Data challenge for European businesses.

In an era where business agility is key, Ricoh helps its customers to be more flexible and respond to customer needs across a number of vertical markets, including education, financial services, healthcare and government.

Above all, Ricoh listens to its customers. It actively works with them to address the economic, technological, environmental and societal challenges of the future. This transformation-led approach was recognised by Thomson Reuters, one of the world’s leading sources of intelligent information for businesses and professionals, as it identified Ricoh as one of the Top 100 Global Innovators in 2012. This approach, coupled with award-winning sustainability and ethical credentials, is what empowers Ricoh employees to continue delivering unrivalled innovation to customers.

Ricoh UK are holding a business transformation experience this Autumn across a number of cities in the UK and Ireland. Find out more


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