20 Apr Improving processes and creating savings for Temple Street Hospital
There are three key criteria which really help to motivate and inspire us here in Ricoh Ireland:
- Making a positive impact and contribution to our local communities
- Collaborating and sharing our various expertise to ensure every project is a success
- Helping to improve processes, digitise critical information and transform ways of working for our clients
Fortunately we had the opportunity to combine all of these factors through our involvement with Temple Street Children’s University Hospital. We recently announced the donation of print and document management devices worth more than €175,000 to the hospital, allowing them to work more effectively, improve workflows and make significant savings. The savings are being redistributed within the overall hospital budget and can be used to fund medical devices and equipment.
Ricoh donated the suite of 44 nearly-new print and document management devices to the hospital, including 33 from biotechnology company, Amgen. Before delivery, we serviced the entire fleet, provided new parts as necessary and fully tested the equipment to ensure optimum performance. We also waived any revenues that could be won through a contract with the hospital.
We worked with our logistics provider, Cargocare, who kindly agreed to transport the printers to Temple Street free of charge. Our suite of devices replaces a wide range of 14-year-old disparate printers, which didn’t have the capabilities of modern document services technology.
The devices are now being used across multiple key departments including laboratories, operating theatres, radiology, wards, ICU and in the School of Nursing. The scanning capabilities are helping Temple Street become a ‘greener place of work’ by moving towards a paperless environment.
Charts and records that were previously in paper form can now be securely accessed by the hospital’s 1,400 doctors, nurses and other clinical and non-clinical staff from any of the new devices. Departments located in different parts of the hospital can also more effectively collaborate by sharing documents using the collaborative Ricoh technology.
Here’s what some of the key people involved in the project had to say:
Tom Foley, Annuity & Services Manager, Ricoh Ireland, said: “At Ricoh, we have a zero to landfill policy and are constantly striving to be a more sustainable business. When Amgen agreed to make the devices available for re-use, we wanted to ensure that the devices went to a deserving new home. They are nearly-new state-of-the-art devices, so we knew that they would be of great value to the right recipient.
“Temple Street Children’s University Hospital has been a valued customer of ours for many years and we knew that their existing printers were in severe need of replacing. The Temple Street Foundation is tireless in its fundraising efforts throughout the year and we thought that this would be a great way to help them save money and use it for a worthwhile cause. It is the first time that we have done something like this in Ricoh Ireland and we hope that this new relationship with Temple Street, along with other charities, will keep going for many years to follow. Cargocare’s eagerness to transport the devices free of charge was crucial to making the project success.”
James Lohan, Contracts & Procurement Manager, Temple Street Children’s University Hospital, said: “We were delighted when we were approached by Ricoh with their generous offer. Our existing printers were very old and it was coming to the point where we would have to go back to market to replace them. This arrangement is allowing us to make significant savings in operational costs, while also helping us to implement a greener procurement process.
“The new devices have a scan capacity that we didn’t have before, helping us to move towards a secure paperless environment. That also allows staff to collaborate more effectively, as they no longer have to share the same paper files.
“The savings will be used across the hospital site and can be used to fund medical devices to benefit patients directly. Any budget savings are greatly welcomed by us as they can then be used to directly benefit our patients.”
Gary Hopwood, General Manager, Ricoh Ireland, said: “We are delighted that this initiative has been so beneficial to the staff and patients at Temple Street – and that the savings they are making can be used elsewhere in the hospital. I encourage other businesses to follow suit by thinking about how the services they provide can help the communities in which they operate. By collaborating with Amgen and Cargocare, we have shown how businesses can work together to make a real and positive impact on the greater community.”