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How technology is changing the role of the IT department


[tweet_quote hashtags=”ITServices” ]Technology has recently become a critical factor in every business anywhere in the world[/tweet_quote] and the IT department is integral to this change. All established and developing businesses have an Information technology department (IT). However, technology is fast-evolving, and it experiences changes almost every other day. Therefore, there is need to create a stable IT infrastructure that safeguards the future of a business for it to operate more efficiently.

Most managers are responsible for deciding on the most suitable technology for the enterprise organisation, with the help of good advisers from the IT department and the right IT Services partner. These systems will assist the organisation in flourishing whereas faulty and inappropriate IT systems are prone to cause a failure. So, It seems that the IT department is becoming one of the most important areas of the business to management in order for the company to run as smoothly as possible.

An efficient IT system within an organisation should ensure that all departments within are Futureconnected and productive. This creates an effective and fast communication amongst the members of the team, which will encourage greater profits through efficiency. [tweet_quote hashtags=”ITServices” ]Through the use of technology, managers can make these strategic decisions[/tweet_quote] and policies to govern their organisation.

I know what you might be thinking, the phrase IT Services is used so often for different reasons, that actually it doesn’t mean much to me anymore. Well, there are many IT service packages available to suit any business, but it’s about finding the right mix that complements a business requirement. At Ricoh we provide a number of sophisticated services packages, and advice we give to customers is bespoke to their needs:

Screen Shot 2015-02-27 at 10.22.08End user management services: comprehensive and tailored to your business, our packages include help desk services, a detailed audit of PCs and computer peripheral equipment, and expert device monitoring and management.

Retail support services:  Ricoh support your entire EPOS systems at store level nationwide; covering all hardware including printers, scanners, screens and cash tills, right through to back office server support, system re-imaging and disaster recovery.

Remote infrastructure management services: Ricoh’s Remote Management and Support provides expert monitoring and management of your IT environment, allowing any problems to be identified and resolved as quickly as possible.

IT lifecycle services: Ricoh’s IT solutions and services to national and international enterprises, helping transform IT to meet changing business demands, backed by a range of innovative support services for systems assurance.

Desktop support services: IT hardware is one of the biggest business investments, so it makes sense to ensure your technology is maintained and managed to the highest standards.


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